Kebijakan Privasi

Privacy Policy

A. General Term

1. Goodwill is a mobile platform owned and operated by PT Multi Piranti Usaha to support writing activities, literacy work, editing, and creating written content in web novel/ digital novel platform.

2. We are committed to protecting your privacy and keeping your information safe. When using our products (including services), we can collect and use your relevant information to improve the quality of our service.

3. Note that our terms of service apply to this Privacy Policy. By creating an account with Goodwill, using the services, or submitting any Personal Information via the services, you consent to the collection, use, keep, and disclosure of your personal information while following the term and adhering to the regulations and laws. If you do not consent to the use of your Personal Information in these ways, please stop using the services.


B. Users rights and responsibilities

1. Users agreed to give proper personal data, complete, and up-to-date to register an account at Goodwill. And be willing to take responsibility for legally using incorrect data in account registration.

2. Users agreed to be responsible for keeping data and the use of personal accounts.

3. Users agreed that Goodwill will remove user data for any reason under any term and conditions.


C. What do we collect

We collect your information, when you register an account or upload information:

1. Device and SIM information
The information of your device or SIM. For example, IMEI numbers, Android versions, details of device manufacturers and model names, and cellular network.

2. Location information
Various types of information about your location. For example, state codes, city codes, cellular network codes, cell identities, longitude and latitude information, language settings.

3. Activity information or history
Information related to the use of specific functions, applications, and websites. For example, cookies and other anonymous identifier technologies, IP addresses, temporary message history, default system history, username, and email address. If you sign up Goodwill account through such a third-party (Facebook and Google), they send us the information necessary for the use of our services, such as your name, email address, gender, and date of birth.

4. Payment information
Information related with the payment of a particular product or service. For example, billing accounts, purchase orders, payment accounts, credit card, online banking, etc.


D. Why do we use your Personal Information

1. Provide, improve, test and monitor the effectiveness of our services.

2. Develop and test new products and features.

3. Monitoring traffic such a total number of visitors, and demographic pattern.

4. Diagnosis or correction of a technological problem.


E. Our commitment “Goodwill”

1. We will not rent or sell your information to a third party out of Goodwill without user consent, unless as mentioned in this policy.

2. We can share your information as well as information from such tools as cookies, log files, and device identification and location data, with a third-party organization that helps us to measure the traffic and trend use for the service. Our service providers will be granted access to your information as is required naturally to provide a service based on normal confidentiality requirements.

3. If we sell or transfer some or all of our Goodwill or assets to other organizations (for example, in the process of transactions such as mergers, acquisitions, bankruptcy, dissolution, liquidation), your information such as names and email addresses, content users and any other information gathered through the service may be among those items sold or diverted. You will continue to have your user content. Customers or diversionary recipients should respect the commitment we have made in this Privacy Policy.

4. We continue to implement and update physical security measures, organizations, contracts, and technologies to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use, or modification. The only employees granted access to your Personal Information are those who are reasonably tasked.


F. Deleting data

Goodwill users can request a deletion of data at any time by contacting us in email support@goodwillindonesia.com. We'll evaluate the request based on case by case. We were able to store some user data as long as it was reasonable for our legitimate business interests, including fraud detection and prevention, to comply with our legal including taxes, law reporting, and audit obligations. Users can delete accounts and must understand that once the account is deleted, the user will lose the right to access or use all or part of the platform. If users account has been hacked using our services or you have any questions about this Privacy or service Policy, please contact us via email support@goodwillindonesia.com


G. Privacy Policy Changes

Goodwill can change or update this Privacy Policy from time to time, so you should review this page periodically. When we change the policy materially, we'll inform the date of the change. Goodwill Privacy Policy, August 12, 2023.